WHY WILLKIN

The Indonesian Green Coffee
Exporter Buyers Come Back To

Not the cheapest. Not the biggest. But the most professional — and the one that delivers exactly what was promised.

30+Countries served
7Indonesian origins
2 hrsResponse guarantee
0L/C discrepancies

What Separates Willkin from the Rest

Every Indonesian exporter says they're "quality" and "professional." Here's the specific difference.

01 — MOST IMPORTANT
🔬

SCA Cupping Report with Every Lot

Every bulk shipment is graded by a certified Q-Grader before dispatch. You receive a full SCA cupping score, flavor notes, defect count, moisture %, and screen size. Not a generic spec sheet — a lot-specific cupping report.

"The SCA report matched what we cupped in our lab exactly. That built our trust immediately." — Specialty Roaster, Melbourne AU
02

Sample Before You Commit — Always

We ship 200–500g cupping samples to anywhere in the world before any bulk order. No pressure. Cup it in your own lab. If it doesn't match, don't order. If the bulk doesn't match the sample, we replace it or refund.

First-time buyers can sample any origin before committing to a full container.
03
🏦

Letter of Credit Accepted — Zero Discrepancies

We accept irrevocable L/C for all orders. All export documents are presented to the nominated bank within L/C validity with zero discrepancies — every time. For first-time orders with a new supplier, L/C is the safest payment method.

"First L/C with a new supplier, zero discrepancies. That's rare." — Importer, Amsterdam NL
04

2-Hour Response Guarantee

Every inquiry receives a response within 2 business hours (WIB, UTC+7), Monday–Saturday. FOB price quotation within 24 hours. No auto-replies. No waiting weeks. Real answers from the export team.

We understand time zones. If you email from the US at 5pm EST, you have a reply before your next morning.
05
📋

All Export Docs Prepared Before Vessel Loading

Phytosanitary Certificate, ICO Certificate of Origin, Commercial Invoice, Packing List, Bill of Lading, and any required organic or fair trade transaction certificates — all ready and reviewed before loading commences.

No surprises at your port. No delays chasing documents after the vessel has departed.
06
🌿

7 Origins, Multiple Certifications

Gayo Arabica, Mandheling, Toraja, Flores, Bali Kintamani, Lampung Robusta, Java Robusta — all from direct farm relationships. USDA Organic, EU Organic, Halal MUI, Fairtrade, and Rainforest Alliance certifications available on request.

One supplier for your full Indonesian portfolio — no need to manage 4 different exporter relationships.
07
📦

GrainPro Packaging for Specialty Lots

Specialty and organic lots are packed in GrainPro super-bags inside standard jute sacks. This prevents moisture exchange and oxidation during the 20–45 day ocean transit. Your coffee arrives in the same condition it was packed.

Standard practice for specialty lots over 84 SCA. Included at no extra charge for qualifying lots.
08
💰

Transparent FOB Pricing — No Hidden Fees

We quote FOB Belawan (Medan), FOB Tanjung Priok (Jakarta), or FOB Tanjung Perak (Surabaya) depending on origin. Price includes export duty, PNBP, and all local charges. The price in the proforma is the price on the B/L.

No "admin fees" added after the contract. No post-shipment invoice surprises.

Willkin vs. Typical Indonesian Exporters

We've talked to buyers who switched to us after bad experiences elsewhere. This is what they told us was missing.

What Buyers Need ✅ Willkin Typical Mid-Sized Exporter Large Trading Company
SCA Cupping Report per lot ✓ Q-Grader issued, lot-specific ◑ Generic spec sheet only ◑ Sometimes, on request
Pre-shipment sampling program ✓ 200–500g, any origin ◑ Min. 1kg, sometimes charged ✗ Usually portfolio lots only
Letter of Credit accepted ✓ All orders, zero discrepancies ✗ T/T only, L/C declined ✓ Yes, but slower process
Response time ✓ <2 hours (Mon–Sat) ◑ 1–3 business days ✗ Often days or no response
EUDR compliance documentation ✓ Farm geolocation data available ✗ Not yet prepared ◑ In progress, varies
GrainPro packaging for specialty ✓ Standard for 84+ SCA lots ✗ Jute only ◑ At additional cost
Organic + Halal certifications ✓ USDA, EU, Halal MUI ◑ 1–2 certs at most ◑ Depends on origin
Documents before vessel loading ✓ Always, all sets ready ◑ Usually after loading ◑ Varies by shipment
Minimum order quantity (MOQ) ✓ 100 kg trial · 500 kg wholesale (samples from 200g) ◑ Often 5–10 MT minimum ✗ Full container (≥17 MT)
Split origins in one container ✓ Multiple origins, one shipment ✗ Single origin per shipment ◑ Possible but complex

From First Inquiry to Delivery

Here's exactly what happens when you reach out. No ambiguity, no surprises.

1

You Send an Inquiry

Via WhatsApp, email, or our quote form. Tell us what you need: origin, grade, quantity, destination, and desired Incoterm.

⏱ You receive a response within 2 hours
2

We Send a Proforma Invoice + Cupping Report

You receive current lot availability, FOB price (all-in, no hidden charges), and the SCA cupping report for the specific lot being quoted.

⏱ Within 24 hours of inquiry
3

Sample Ships to Your Lab

200–500g cupping sample dispatched via DHL Express. You cup it, evaluate it against the report. No commitment yet.

⏱ Dispatched within 2 business days · Arrives in 3–7 days
4

You Approve — Contract & Payment Agreed

Sales contract signed. Payment terms finalized (L/C, T/T, or other). Loading schedule confirmed based on your target vessel.

⏱ Contract to loading typically 2–4 weeks
5

Pre-Shipment Inspection (Optional)

SGS, Intertek, or Sucofindo inspection available on request before loading. Coffee is packed, weighed, and photographed.

⏱ 2–3 days before vessel loading
6

All Documents Sent Before or On Vessel Day

Complete set: Phyto, COO, Commercial Invoice, Packing List, and any organic/halal TCs. B/L and Certificate of Weight within 5 days of departure.

⏱ Zero documentation delays on record
7

Coffee Arrives. You Reorder.

Most buyers place their second order before the first container arrives. We maintain your preferred lot profile for future shipments.

⏱ Transit: 7–35 days depending on destination

Built for Serious B2B Coffee Buyers

We work best with buyers who have specific quality requirements and need a reliable long-term supply partner.

🔥

Specialty Roasters

Single-origin lots with SCA 82+, full traceability, and GrainPro packaging. Cupping reports and flavor notes for your retail packaging.

🚢

Green Coffee Importers

FOB and CIF pricing, container-ready lots, full documentary set for customs clearance. Split origins in one container possible.

Espresso & Blend Buyers

Consistent-grade Robusta and commercial Arabica for espresso blends. High-volume availability with stable screen and moisture specs.

🌿

Organic Coffee Brands

USDA and EU Organic certified lots with transaction certificates. EUDR-ready supply chain documentation for EU market entry.

🏪

Retail & Private Label

Custom grade specifications, target price ranges, halal certification for Middle East and Southeast Asian retail markets.

📊

Trading Companies

Competitive FOB pricing, reliable loading schedules, clean documentation. Multiple origin sourcing from a single point of contact.

Questions Buyers Ask Before Their First Order

We hear these every time. Here are the honest answers.

"How do I know the bulk quality matches the sample?"
We issue a pre-shipment inspection report from the same lot before loading. If quality deviates from the agreed cupping report, we resolve it before the container is sealed — not after it arrives. We also offer SGS/Intertek inspection at buyer's cost if required.
"Is it safe to do an L/C with a supplier I've never worked with?"
Absolutely — that's exactly when L/C is most valuable. With L/C, your bank only pays when we present compliant documents. We've handled multiple L/C transactions with zero discrepancies. This is the safest way to begin a relationship with a new supplier.
"What if the coffee doesn't arrive in good condition?"
We document everything before loading: moisture (%), weight, photos, packing condition. Specialty lots ship in GrainPro. We help you file marine insurance claims if damage occurs during transit — though our packing record makes this rare.
"Your price is higher than another supplier's quote."
Possibly. Our pricing reflects certified quality, full documentation, and service reliability. A USD 0.10/kg saving that results in a rejected lot or documentary delay costs far more. We're happy to explain exactly what's included in our FOB price versus a competitor's.
"Can you supply consistently, not just for one shipment?"
Yes. We maintain farm-level relationships across 7 origins with seasonal forecasting. We can offer seasonal supply agreements with price and quantity locked 3–6 months ahead. Our buyers' second orders arrive before their first container is delivered.
"Are you EUDR compliant?"
We are preparing full EUDR compliance with farm-level geolocation data and supply chain traceability documentation for all origins. For EU-bound shipments from 2025, we provide the due diligence documentation required under Regulation (EU) 2023/1115. Contact us for current status by origin.

Frequently Asked Questions

What makes Willkin different from other Indonesian green coffee exporters? +
Willkin provides SCA cupping reports with every lot, offers pre-shipment samples before bulk orders, accepts Letter of Credit (L/C) payment, and responds to all inquiries within 2 business hours. We specialize in direct export from origin — no middlemen — covering 7 Indonesian origins with full export documentation.
Does Willkin accept Letter of Credit (L/C) payment? +
Yes. Willkin accepts irrevocable Letters of Credit for all orders. All export documents are presented to the nominated bank within the L/C validity period with zero discrepancies.
Can I get a sample before placing a bulk order? +
Yes. We ship 200–500g cupping samples of any origin before you commit to a bulk order. Each sample includes a full SCA cupping report from a certified Q-Grader. If the bulk lot doesn't match the sample report, we replace or refund.
What certifications does Willkin hold? +
Willkin exports coffee with USDA Organic, EU Organic, Halal MUI, Rainforest Alliance, and Fairtrade certification depending on origin and lot. All lots include standard phytosanitary certificate and ICO Certificate of Origin.
How fast does Willkin respond to inquiries? +
We commit to a 2-hour response during business hours (WIB, UTC+7), Monday–Saturday. Quotes are delivered within 24 hours of inquiry. We operate across international time zones and ensure no inquiry waits more than one business day.

Ready to Start Your First Order?

Request a quote or request a cupping sample — no commitment required. We respond within 2 hours.

📋 Request a Free Quote 💬 Chat on WhatsApp View Current Lots →
Verified Track Record

We Don't Just Talk — We Ship.

Real shipments. Real FCL containers. Real export documentation — to 16 countries.

28,380
KGS NET — single FCL shipment
16
countries served with full documentation
8+
international awards & recognitions
20K+
direct farming partners across Indonesia
Markets We Serve
🇸🇬 Singapore 🇲🇾 Malaysia 🇹🇭 Thailand 🇦🇪 UAE 🇸🇦 Saudi Arabia 🇶🇦 Qatar 🇺🇸 USA 🇳🇱 Netherlands 🇩🇪 Germany 🇮🇹 Italy 🇯🇵 Japan 🇰🇷 South Korea 🇨🇳 China (GACC) 🇹🇼 Taiwan 🇰🇿 Kazakhstan 🇷🇺 Russia

Full ICO documentation · Phytosanitary Certificate · Bill of Lading on every shipment. View export proof →

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